We offer comprehensive support for customers, including model selection, supply, business, training, maintenance, operation monitoring, after-sales service, and residual value reuse, which ensures the high efficiency, stability, and reliability throughout the lifecycle of our dump trucks and off-road specialty trucks, providing optimal operational capacity.

Product Planning and Selection
Product Planning and Selection
Product Planning and Selection
  • Work Condition Survey: investigation and survey of mining type, environment, transport materials, loading equipment, transport roads, and work intensity.
  • Expert Review: operational plan calculations, main configuration design, etc.
  • Equipment Recommendation: recommendations of suitable products based on work condition survey and needs, considering configurations, performance, and features.
  • Technical Support: product operation cost assessment, lifelong technical consulting, and product upgrades and improvements.
Financial Support
  • Operating Lease
    We select the best matching truck models based on our customers’ requirements and specific operation conditions, set up an accessory library, and provide professional maintenance services by our dedicated team.
  • Financial Lease
    Collaborating with top financial institutions, we offer various financing options, including new equipment procurement, second-hand equipment financing, and other asset collateral financing. The simple process and operation help to enhance business flexibility for our clients.
Service Guarantee

Zero-Distance Service

  • Services: zero-distance for personnel, parts, technical support, training, and communication.
  • Commitment: equipment uptime not less than 90% during the warranty period.
  • Model: zero-distance technical service and regular patrol service model.

Accessories Services

  • Original factory quality parts that meet vehicle quality standards.
  • Parts warehouse with a total area of 7000㎡and over 20,000 types of parts in stock.
  • Professional service guarantee team to ensure timely and accurate parts supply.

“2123-3” Service Response Mechanism

  • If your area has our service point or dealer, we will arrange for on-site arrival within 2 hours.
  • General faults resolved within 1 day (24 hours).
  • Special faults given a solution within 2 days (48 hours).
  • Major faults resolved within 3 days (72 hours).
  • Arrivals in three aspects: Service personnel, parts, and training personnel arrive at the construction site simultaneously with the vehicle.

Professional Training
We offer targeted planning for operation training, maintenance training, management personnel training, safety training, and various special training programs for our clients.

EPC Service Data Management Platform
Our EPC service data management platform is a comprehensive platform to manage and maintain service data throughout its lifecycle, providing complete and accurate data support for after-sales service in a timely manner.

  • Standardized parts and maintenance technical information management business standards.
  • Complete and accurate parts catalogs, achieving one machine one file.
  • Online access to operation manuals, maintenance manuals, maintenance manuals, fault codes, and fault case repair data.
  • A global online vehicle information query EPC platform.
Maintenance Turnkey Project
Maintenance Turnkey Project
  • We provide comprehensive maintenance turnkey project for our clients, including driver operation training, daily vehicle inspection, maintenance, parts and consumables procurement and storage, and maintenance team formation and management. The service is based on various factors, such as the natural environment, project volume, road conditions (distance, slope, etc.) within the mining area, material types, and equipment conditions.
  • In your daily use of our truck products, if you encounter any issues, please contact us promptly. We will provide remote repair support or on-site repair services according to your needs, reducing downtime losses caused by maintenance.
  • To ensure reliable machine operation and extend operating time and service life of our trucks, we develop a free regular maintenance plan for six months or 3000 hours based on your actual working conditions and usage intensity. This plan ensures that the maintenance of important parts can be carried out as planned, helping you reduce maintenance costs and potentially increasing the resale value of the equipment.
Residual Value Reuse Plan

Reconditioning Used Trucks
We provide bespoke truck modifications according to customers’ needs, such as converting fuel trucks to electric trucks, changing the driver’s cab from left to right side (for overseas customers), adding accessories such as maintenance-free batteries (optional for cold regions to increase battery capacity and prevent power loss), hydraulic retarders and brake water sprinklers for heavy-duty downhill conditions, extended eaves for dump bodies, fuel tank protection rails, and 360°panoramic system. These are essential options for our customers.

Reconditioning Used Trucks

Remanufacturing Used Trucks
In remanufacturing second-hand trucks, we completely disassemble the vehicle, inspect and repair every part, replace key components with new ones, and repaint, ensuring the safety performance meeting new vehicle standards. In that way, the overall quality of the remanufactured trucks reaches over 90% of the standard for new truck quality, reducing maintenance costs by 50%-60%. Also, we issue equipment certificates and provide the same warranty as new trucks (6 months or 3000 hours, whichever comes first).

  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
  • Remanufacturing Used Trucks
Smart Mining Building Plan
Smart Mining Building Plan

Our cloud-based big data management platform addresses the “eight major issues” of mining transportation equipment management through “three systems and four platforms”, creating a comprehensive smart mining management platform for increased production, reduced consumption, and improved efficiency for our clients.

Three Systems

  • Open-Pit Mine Management System: Practical transportation solutions and mining management models for production trip planning, record management, operation analysis, maintenance, mapping, and customization; an intelligent management system based on data.
  • Non-Road Four Stage Emission Monitoring Management System: A comprehensive regulatory platform including vehicle static record management, vehicle positioning, vehicle management, terminal management, emission data management, monitoring and statistics, emission fault query and statistics, after-treatment device replacement records, and self-inspection report uploads.
  • Alternative Energy Vehicle Data Management System: An information management system that integrates basic information, vehicle tracking, operation analysis, power analysis, power temperature analysis, and fault analysis functions for alternative energy (electric) vehicles.

Four Platforms

  • Mine Data Visualization Platform: Multi-dimensional analysis of operation rates and trends based on time, region, industry, and working conditions.
  • Non-Road Environmental Monitoring Platform: Monitoring of vehicle emission data and alerts for non-compliant emissions, vehicle anomalies, and faults.
  • Integrated Data Interface Platform: Safe data provision to internal and external systems in the form of data interfaces.
  • Service Assurance Platform: data support for after-sales service, vehicle archives, parts query, and maintenance records.

Product Lifecycle Management
We collect data from actual production, using advanced analysis and processing techniques to present issues of concern to the mining area in a digital and visual manner, addressing mining management issues.

  • Shipping: Vehicle dispatch and monitoring.
  • Delivery: Delivery records and status.
  • Production: Work areas, production scheduling, detailed production, attendance management, regional output, mining truck production information, excavator production information, personnel production information, and statistical reports.
  • Monitoring: Vehicle positioning, track playback, electronic fence, comprehensive statistics, energy consumption statistics, alternative energy monitoring, and real-time instruments.
  • Emission: Over-emission data, emission faults, urea level monitoring, fuel tank level, fuel flow, and intake volume.
  • Violation: Fatigue monitoring, overspeed monitoring, over-rev monitoring, coasting in neutral, idle statistics, and high-gear starting.
  • Fault: Fault warning, fault query, fault analysis, and fault statistics.
  • Vehicle Maintenance: Maintenance items, maintenance plans, maintenance reminders, repair orders, repair audits, repair statistics, repair duration, and analysis of vulnerable parts.
  • Parts Consumption: Parts warehousing, storage location query, consumption statistics, supplier management, barcode warehousing, sales management, transfer management, and business statistics.
  • Visualization: Digital screens, system customization, and system docking.
Contact us to find out more about our off-road dump trucks and specialty trucks
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